Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't start

  • 4 respostas
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

more options

I get this error in my console XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load XPCOM.

I get this error in my console XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load XPCOM.

Chosen solution

Did you ever use sync? Not sure, but maybe copying the data from your previous profile and moving it in the working profile folder may help. I think cor-el can better help with data to movement. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Ler a resposta no contexto 👍 0

All Replies (5)

more options

What OS? What version of Firefox? Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

jonzn4SUSE modificouno o

more options
more options

Firefox package: firefox/jammy,now 124.0+build1-0ubuntu0.22.04.1~mt1 amd64 [installed] OS: kde neon Firefox was reinstalled and it did not fix the issue Opening it while holding shift nothing happens Edit: I also tried deleting files in /usr/local but nothing was there https://support.mozilla.org/en-US/questions/1143306 I also got the flatpak version working but I have none of my data

xander327.ag modificouno o

more options

Firefox package: firefox/jammy,now 124.0+build1-0ubuntu0.22.04.1~mt1 amd64 [installed] OS: kde neon Firefox was reinstalled and it did not fix the issue Opening it while holding shiff does nothing Following this didn't help either https://support.mozilla.org/en-US/questions/1143306 I got the flatpak version working but I don't have any of my data

more options

Chosen Solution

Did you ever use sync? Not sure, but maybe copying the data from your previous profile and moving it in the working profile folder may help. I think cor-el can better help with data to movement. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data