We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

e-mail

  • 4 respostas
  • 1 has this problem
  • 18 views
  • Last reply by david

more options

An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

SMTP Server

[email protected] smtp.virginmedia.com 465 SSL/TLS No Authentication

An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again. SMTP Server [email protected] smtp.virginmedia.com 465 SSL/TLS No Authentication

Chosen solution

Forget that, it must be same as IMAP, as I tried that and it worked.

Ler a resposta no contexto 👍 0

All Replies (4)

more options

From what you posted, it appears you need to go to your SMTP server settings and set up authentication. Your SMTP server is found at account settings, scroll down left side to 'Outgoing servers SMTP and then click the edit button for your server. Please reply if more assistance is needed.

more options

This is in SMTP Server Settings

[email protected] 465 SSL/TLS Normal Password [email protected]

How do I set up a password?

more options

Chosen Solution

Forget that, it must be same as IMAP, as I tried that and it worked.

more options

Thanks for the feedback. :) I'm glad all is ok.