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Error message

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  • Last reply by TyDraniu

abrooks1
abrooks1
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Hi, I received this error message today-- error: platform version '111.0.1 is not compatible with minVersion >= 111.0 maxVersion <= 111.0

I tried restarting my machine. Same error so I tried to do a refresh of Firefox and I got the same error before the refresh started. So I tried to uninstall and it won't unistall...gets the same error message.

Any ideas? Thanks Amy

Hi, I received this error message today-- error: platform version '111.0.1 is not compatible with minVersion >= 111.0 maxVersion <= 111.0 I tried restarting my machine. Same error so I tried to do a refresh of Firefox and I got the same error before the refresh started. So I tried to uninstall and it won't unistall...gets the same error message. Any ideas? Thanks Amy

Chosen solution

Download full installer from https://www.mozilla.org/en-US/firefox/all/#product-desktop-release and try to install it.

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All Replies (3)

TyDraniu
TyDraniu
  • Top 25 Contributor
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Chosen Solution

Download full installer from https://www.mozilla.org/en-US/firefox/all/#product-desktop-release and try to install it.

abrooks1
abrooks1 Question owner
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Hi, thanks for the quick response. I have downloaded the installer but I thought I should uninstall the old version first. Which it won't let me do. Should I go ahead and install with the old version still installed?

TyDraniu
TyDraniu
  • Top 25 Contributor
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Yes, go ahead.