Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

new password request for outgoing mail

  • 3 respostas
  • 1 has this problem
  • 4 views
  • Last reply by tabkelly

tabkelly
tabkelly
more options

Incoming email is working well, but outgoing is broken. Tried to send an email today and got a request for outgoing email password. the last outgoing email from the account on this computer was Feb 14. the account is an old Verizon account now AOL. The same account has no problem with outgoing from my iPhone using the ios default email app.

Incoming email is working well, but outgoing is broken. Tried to send an email today and got a request for outgoing email password. the last outgoing email from the account on this computer was Feb 14. the account is an old Verizon account now AOL. The same account has no problem with outgoing from my iPhone using the ios default email app.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are you using an app password for the Verizon/AOL account?

https://support.mozilla.org/en-US/questions/1364324

tabkelly
tabkelly Question owner
more options

I did have to use an app that generated new 16 character password a couple months ago. Sorry for the delayed response, did not expect a quick response, thanks.

tabkelly
tabkelly Question owner
more options

Got to preferences, found saved password, and realized the incoming was still the 16 character code, but the outgoing had reverted to an ancient password. Deleted the outgoing, restarted TB, tried to send an email, entered the new pw. All is well. Again thanks.