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my informatin

  • 7 respostas
  • 1 has this problem
  • 11 views
  • Last reply by Adrian

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hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

All Replies (7)

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I don't understand your problem.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

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Hi When I installed Fire fox after logging in None of the passwords came from my settings and bookmarks and I also typed from sync‌ but nothing happened

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i mean I'm in my account but my password and bookmarks &........... is not hear i need my password s

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Did you log in with the correct user/password? Any error messages?

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yes no error message's just i forget my password i reset my password just my passwoed

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Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address

Note: Only the data on the servers is cleared. The profile data is not changed or removed.

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you mean i change my password remove all data from the servers? now i don't any data in server ? I do not try to find anymore?