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At display of a new mail, the bold is quickly supresse

  • 5 respostas
  • 1 has this problem
  • 2 views
  • Last reply by Pepeoran

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Hello,

for some days, ago the new update I beleave, The new mails are not displayed in bold after the collect. Before the policy bold stayed until the reading with a setted reading time. I am the French version. I have the same bugg with an other PC. Thank you for your Help about this problem.

Best regards

Hello, for some days, ago the new update I beleave, The new mails are not displayed in bold after the collect. Before the policy bold stayed until the reading with a setted reading time. I am the French version. I have the same bugg with an other PC. Thank you for your Help about this problem. Best regards

Chosen solution

What 'new update' are you talking about? What version are you currently using ?

If your computer updated to version 91.0.1 then it was not Thunderbird who performed the update. As per notes at link: Thunderbird 91 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 78 or earlier. https://www.thunderbird.net/en-US/thunderbird/91.0.1/releasenotes/

However, it is possible you have updater software on your computer perhaps even your Anti-Virus has this ability. I would strongly advise you only allow Thunderbird to perform updates.

In Thunderbird check this setting: Menu app icon > Preferences > General Scroll down to the 'Updates' section uncheck this checkbox 'Use a background service to install updates'.

Suggest you uninstall the Thunderbird program, then get a fresh download from here: https://www.thunderbird.net/en-US/thunderbird/all/

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Chosen Solution

What 'new update' are you talking about? What version are you currently using ?

If your computer updated to version 91.0.1 then it was not Thunderbird who performed the update. As per notes at link: Thunderbird 91 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 78 or earlier. https://www.thunderbird.net/en-US/thunderbird/91.0.1/releasenotes/

However, it is possible you have updater software on your computer perhaps even your Anti-Virus has this ability. I would strongly advise you only allow Thunderbird to perform updates.

In Thunderbird check this setting: Menu app icon > Preferences > General Scroll down to the 'Updates' section uncheck this checkbox 'Use a background service to install updates'.

Suggest you uninstall the Thunderbird program, then get a fresh download from here: https://www.thunderbird.net/en-US/thunderbird/all/

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The last version witch itself installed by Thunderbird is 78.13.0. I shall go to try to unstall and install as you advise. Thank you for your help.

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Other information : the new update did the 13/08/2021.

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I've been searching......Are you using Bitdefender ?

Others reporting issue if using Bitdefender: http://forums.mozillazine.org/viewtopic.php?f=39&t=3078199

Please read: https://support.mozilla.org/en-US/questions/1347330

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Yes, I have Bitdefender. I read the topics you wrote and I have the same problem. For instance, when I launche Thunderbird all was good. I suppose Bidefender always was not run. Thank you for your help