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Firefox keep crashing

  • 5 respostas
  • 1 has this problem
  • 2 views
  • Last reply by Bithiah

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For some reason firefox keeps crashing when i have only a few tabs open. I have tried uninstalling all themes, exstentions and still the same while also submitting report id to firefox yet with no improvements

For some reason firefox keeps crashing when i have only a few tabs open. I have tried uninstalling all themes, exstentions and still the same while also submitting report id to firefox yet with no improvements
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All Replies (5)

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Hey there!

Please view the following site on steps on how you can fix Firefox crashing:

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

Hope I helped!

Kind regards,

Bithiah

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I already tried but sadly not fixed.

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Hey there.

That is weird. It is probabl a bug.

If you want to report the bug please see the following website on how to do so:

https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla

Hope I helped!

Kind regards,

Bithiah

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah