Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printing Incorrect In Multiple Ways Since Update

more options

Since an update on or before 7/15/21, print preview either doesn't match what's printed or also shows a chopped up version of what I'm trying to print. For example, looking at my schedule on Google Calendar, before I could set the scale to 50% or so, print just the first page as the second is always blank, and get several days of appointments fit neatly to the page. Now, it's cutting off almost 1/2 of the page on both the bottom and the right of the page, sometimes showing this in print preview and sometimes not showing but still printing this way. This is happening on both my old and new HP computers and only in FF (I just printed as described above in Edge with no issues). I've tried all the troubleshooting I could find as well as a print wizard add-on without luck. This is the first issue I've had in years of printing from FF other than when print preview seemed to disappear for a little while. Attached is an example of using Print To PDF on Google Images using "Fit to page width", sending to either of my printers shows the same result and adjusting scale also chops it on the bottom and right.

Since an update on or before 7/15/21, print preview either doesn't match what's printed or also shows a chopped up version of what I'm trying to print. For example, looking at my schedule on Google Calendar, before I could set the scale to 50% or so, print just the first page as the second is always blank, and get several days of appointments fit neatly to the page. Now, it's cutting off almost 1/2 of the page on both the bottom and the right of the page, sometimes showing this in print preview and sometimes not showing but still printing this way. This is happening on both my old and new HP computers and only in FF (I just printed as described above in Edge with no issues). I've tried all the troubleshooting I could find as well as a print wizard add-on without luck. This is the first issue I've had in years of printing from FF other than when print preview seemed to disappear for a little while. Attached is an example of using Print To PDF on Google Images using "Fit to page width", sending to either of my printers shows the same result and adjusting scale also chops it on the bottom and right.
Capturas de pantalla anexas

All Replies (2)

more options

Sorry, yes, there is a bug in Firefox 90 with all scaled printing. Whether you change the scale manually (for example, reduce 100% to 70%) or use Fit to page width/Shrink to fit, in either case, content is truncated. Google results pages generally are too wide and will trigger downscaling.

Depending on the page, you could switch to Landscape mode and see whether it will fit without scaling.

Work is underway to fix this new problem, but we don't have any information on when that might roll out in an update. (Today's update does not have a fix for this.)

more options

Version 90.0.2 was released today to fix this printing problem. https://www.mozilla.org/firefox/90.0.2/releasenotes/