Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New tabs and links won't load. Blank page

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

In the latest versions of Firefox. Tabs and links won't load. Maybe the first few work but after that none at all. I've reinstalled and refreshed and removed extensions and themes. Also happened in troubleshooting mode. Please help!

In the latest versions of Firefox. Tabs and links won't load. Maybe the first few work but after that none at all. I've reinstalled and refreshed and removed extensions and themes. Also happened in troubleshooting mode. Please help!

All Replies (3)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

Thank you for the info I ended up shutting down a feature on AVG internet security that put Firefox to sleep. That seemed to work but it's only happened with the most recent update of Firefox. Hopefully it'll last. Thanks again

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

Contact AVG support and let them know.