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Blue screen crash

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  • Last reply by tim.skene1

tim.skene1
tim.skene1
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Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89.

The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far.

Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89. The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far. Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

All Replies (3)

cor-el
cor-el
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Did you check the Windows Event logs to see if there is more information available about the BSOD ?

tim.skene1
tim.skene1 Question owner
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I'm not sure what to look for. This was in the application log under Windows Error reporting after it rebooted.

Fault bucket 0x7E_VRF_nvlddmkm+64714, type 0 Event Name: BlueScreen Response: Not available Cab Id: 0

Problem signature: P1: P2: P3: P4: P5: P6: P7: P8: P9: P10:

Attached files: C:\Windows\Minidump\061121-12729-01.dmp C:\Users\Quatro4000\AppData\Local\Temp\WER-31512-0.sysdata.xml C:\Users\Quatro4000\AppData\Local\Temp\WER2155.tmp.WERInternalMetadata.xml

These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b715c80

Analysis symbol: 0x7E_VRF_nvlddmkm+64714 Rechecking for solution: 0 Report Id: 061121-12729-01 Report Status: 0

tim.skene1 modificouno o

tim.skene1
tim.skene1 Question owner
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I'm not sure what to look for. This was in the application log under windows error reporting after it restarted.

Fault bucket 0x7E_VRF_nvlddmkm+64714, type 0 Event Name: BlueScreen Response: Not available Cab Id: 0

Problem signature: P1: P2: P3: P4: P5: P6: P7: P8: P9: P10:

Attached files: C:\Windows\Minidump\061121-12729-01.dmp C:\Users\Quatro4000\AppData\Local\Temp\WER-31512-0.sysdata.xml C:\Users\Quatro4000\AppData\Local\Temp\WER2155.tmp.WERInternalMetadata.xml

These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b715c80

Analysis symbol: 0x7E_VRF_nvlddmkm+64714 Rechecking for solution: 0 Report Id: 061121-12729-01 Report Status: 0