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Access to the robinhood.com website

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  • Last reply by opadornan

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I have tried repeatedly (different days) to access the robinhood.com website on Firefox. I get in initially, but then when I hit the "Get your free stock" link, all I get is a white screen with the circular lines telling me that it's looking for the connection to the link. I've had this screen for as much as half an hour. This morning, I tried using Google Chrome. I got right in, and was able to get past that white screen. What is preventing Firefox from getting past that white screen?

I have tried repeatedly (different days) to access the robinhood.com website on Firefox. I get in initially, but then when I hit the "Get your free stock" link, all I get is a white screen with the circular lines telling me that it's looking for the connection to the link. I've had this screen for as much as half an hour. This morning, I tried using Google Chrome. I got right in, and was able to get past that white screen. What is preventing Firefox from getting past that white screen?

Chosen solution

you could try FireFox in safemode environment. its found under the menu file help troubleshoot mode

you could also try creating new profile. sometimes a profile becomes corrupted and a new one can access some sites again.

if you want to try the above go to url below and click on create button. then retry the site.

about:profiles

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Chosen Solution

you could try FireFox in safemode environment. its found under the menu file help troubleshoot mode

you could also try creating new profile. sometimes a profile becomes corrupted and a new one can access some sites again.

if you want to try the above go to url below and click on create button. then retry the site.

about:profiles

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I deleted the Firefox files on my desktop and reinstalled them. I then went into the robinhood.com website with no problem. Thank you very much! Martin.