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New printer dialogue

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When using the new printer dialogue box, the print comes out at quarter size - A6 size on A4 paper. How can this be corrected, so it prints at normal size?

When using the new printer dialogue box, the print comes out at quarter size - A6 size on A4 paper. How can this be corrected, so it prints at normal size?

Chosen solution

hello andrew,

while the problem sounds somewhat simple, there could be a variety of reasons for it.

for now, try something easy and lets see if it helps.

enter and go to this url:

about:support

then at the bottom of the long page there is a place/way to clear out the Firefox's stored printer settings.

hopefully, clearing it out will revert you back to the printer settings in the o.s.

Ler a resposta no contexto 👍 0

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Chosen Solution

hello andrew,

while the problem sounds somewhat simple, there could be a variety of reasons for it.

for now, try something easy and lets see if it helps.

enter and go to this url:

about:support

then at the bottom of the long page there is a place/way to clear out the Firefox's stored printer settings.

hopefully, clearing it out will revert you back to the printer settings in the o.s.

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Thank you for the suggestion. It seems to have done the trick but if it recurs, I'll post a new question.