We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why did firefox stop working with my vpn?

marcia5
marcia5
more options

I have a Panda Dome VPN and the other day Firefox worked fine with it. Last night Firefox stopped working with it. What's up?

I have a Panda Dome VPN and the other day Firefox worked fine with it. Last night Firefox stopped working with it. What's up?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi marcia5, what happens now? For example:

  • VPN off: Firefox works normally
  • VPN on: Firefox cannot find servers, websites time out, pages are incomplete, etc.

If Firefox cannot find servers, perhaps check whether this is due to Firefox using DNS over HTTPS, which is a way to look up server addresses bypassing your system's normal DNS servers. This article describes where to find that setting and turn it off if it's currently on:

Firefox DNS over HTTPS (section titled "Manually Enabling and disabling DNS-over-HTTPS")

Any progress so far?