Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why I can not open firefox when it have a new update.

  • 6 respostas
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

surdet
surdet
more options

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.
Capturas de pantalla anexas

All Replies (6)

FredMcD
FredMcD
more options

Try installing the browser from; Download Firefox For All languages And Systems {web link}


Is the problem still there?

surdet
surdet Question owner
more options

Thank you for your advice. I have installed a Firefox 73.0 (64-bit). I will wait for a new Firefox update that Is it made me a problem or not. 

If I have a progress, I will report you.

Thank you.

surdet
surdet Question owner
more options

FredMcD said

Try installing the browser from; Download Firefox For All languages And Systems {web link} Is the problem still there?

Today Firefox has downloaded an update, but after close and reopen, It cannot be launched. Please give me some advice.

$ ls -l /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/0/ total 11848 

   0 drwxr-xr-x@ 5 mr.suradetc.  staff   160B Feb 21 08:31 ./
   0 drwxr-xr-x@ 3 mr.suradetc.  staff    96B Feb 15 09:28 ../

11832 -rw-------@ 1 mr.suradetc. staff 5.8M Feb 21 08:31 update.mar 

   8 -rw-r--r--@ 1 mr.suradetc.  staff     8B Feb 21 08:31 update.status
   8 -rw-r--r--@ 1 mr.suradetc.  staff     7B Feb 21 08:31 update.version
FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

surdet
surdet Question owner
more options

FredMcD said

Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Thank you for your advice. I try to both methods, but the problem still there. My step are, 1.I start Firefox with a command line and force Firefox to get an update, show in the first picture. 2.I restart Firefox in safe mode, show in the second picture. In this step, I found a new error message as shown in the third picture.

Sincerely, Mr.Suradet C.

FredMcD
FredMcD
more options

I called for more help.