Fishing Website causing crash - screenshot attached FYI
I've submitted a crash report, but was able to get a screenshot that I wanted to share so that the URL can be blocked for other users. This fishing site is blocking any further action on Firefox - can't close the window, can't navigate to a new tab. I have to close Firefox via the task manager. I'm not sure which website spawned the new tab.
Screenshot attached to show URL of site
All Replies (3)
Hi kasatka,
Have you tried clearing your cookie data? Also clear history and site data from the last day and see if the problem persists.
If your issue is still not resolved feel free to post.
Cheers
Hi kasatka, Firefox uses data from Google's SafeBrowsing service for the phishing sites list. You can submit a URL over there and it should get added within maybe 6-12 hours (not sure how long it takes):
https://safebrowsing.google.com/safebrowsing/report_phish/
See also: How does built-in Phishing and Malware Protection work?
Also: there are a few common patterns to these annoying pages, and these are some techniques for closing them without having to take drastic measures.
The "key" (ha ha) is the keyboard shortcut for closing the current tab, which is Ctrl+w (or on Mac, Cmd+w). Try it after each action to see whether it is available yet.
(1) Large alert dialog (lots of text)
If you cancel this dialog, it may reappear. After two or three appearances, Firefox should add a checkbox at the bottom of the dialog to stop the site from showing more alerts. Check that box and click OK to block further dialogs.
(2) Authentication dialog (asks for username and password)
If you cancel this dialog, the page may reload and immediately show it again. Pressing the Esc key numerous times in a row can cancel the reload as well as the dialog.
(3) Reacting to mouse movement
Some pages have a script that detects when you are moving the mouse pointer up toward the tab bar and takes action to show another dialog, or moves to full screen view to hide the toolbar area. On these pages, the keyboard shortcut is essential.
Hopefully this will let you close problem pages without having to "kill" Firefox in the Windows Task Manager. (I don't recommend using that method because the tab will come back during automatic crash recovery anyway.)
Often these scam pages are promoted through ad networks. As a defensive measure, you could consider using an add-on that is effective at blocking ads, such as:
https://addons.mozilla.org/firefox/addon/ublock-origin/
As with any content blocker, this will cause problems on some sites, so keep an eye on its toolbar button in case you need to make an exception to get a page to load properly.