Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pageinfo doesn't load images

  • 6 respostas
  • 1 has this problem
  • 3 views
  • Last reply by Shane

more options

Greetings,

Pageinfo loads images for some sites (blackBerryMobile.com) but not others (twitter.com). I don't know why it only works for some sites.

Block Images from [domain] is not checked. I'm using default permissions for both sites. Turning off Enhanced Tracking Protection doesn't help.

What can I do?

Thanks, Shane.

Greetings, Pageinfo loads images for some sites (blackBerryMobile.com) but not others (twitter.com). I don't know why it only works for some sites. Block Images from [domain] is not checked. I'm using default permissions for both sites. Turning off Enhanced Tracking Protection doesn't help. What can I do? Thanks, Shane.

All Replies (6)

more options

Do the images appear normally on the web page ?

This might not be normal images, but possibly other types of media like GIFV (mp4) files. You can check this via the right-click context menu in the Inspector.

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

more options

The images load normally. They are PNGs from external domains.

Inspecting an image on blackBerryMobile.com shows an image. Inspecting an image on twitter.com shows a div without a nested image.

I wonder if Twitter writes a images as divs, and then somehow replaces it with an image later.

Shane.

Where can I find support for the forum itself? I'm allowed to insert a link for the reply, but I want to know how to do it for the original post.

Shane modificouno o

more options

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

more options

I'm not seeing a preview of images in "Tools -> Page Info -> Media" as well on that page. The page source doesn't include any of the images. The right-click context menu includes a This Frame item, but inspecting the frame gives an about:blank page. I assume that the images are retrieved via JavaScript (XHR). The Inspector shows a correct preview of the images when I hover the 'src' attribute in the left DOM panel, so that is working. I can save or view the image via the right-click context menu on the web page (Save Image As or middle-click View Image) and get a .jpg image file. If I save the image via "View Image Info" in the right-click context menu in "Tools -> Page Info -> Media" then Firefox wants to give the file a .htm file extension and I need to change this to .jpg to get a working image, so it looks that Page Info can't handle this content. I don't know why this happens.

more options

My original thought was that the problem was the images are being fetched from an external domain, but this doesn't appear to be a problem.

If the problem is the way that the page serves the images, then I'm assuming there is no setting that I can change to fix it.

Thanks for your input. Shane.