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How to identify the message with a virus

  • 3 respostas
  • 1 has this problem
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  • Last reply by sfhowes

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Several times a day my ESET antivirus pops up with a warning that it has found a Trojan Virus in the INBOX file of my Thunderbird profile. It offers to quarantine the file, which I deny out of concern that it will damage the other messages. But how can I identify which message contains the virus and delete it? The AV sees the entire Inbox file as a single file, without distinguishing the individual messages.

Several times a day my ESET antivirus pops up with a warning that it has found a Trojan Virus in the INBOX file of my Thunderbird profile. It offers to quarantine the file, which I deny out of concern that it will damage the other messages. But how can I identify which message contains the virus and delete it? The AV sees the entire Inbox file as a single file, without distinguishing the individual messages.

All Replies (3)

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You could save the folder as a set of eml files: select all messages (Ctrl+A), then File/Save As/File, then have ESET scan the eml files and see if it identifies the suspect message.

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That sounds like a good idea. The Inbox file is 2.2GB big, so I will set it to save individual files overnight and see what happens.

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It's generally recommended to exclude the TB profile folder from AV scans, as it doesn't offer any advantages over the normal real-time background scan, but it has several disadvantages, such as the one you have experienced:

http://kb.mozillazine.org/Antivirus_software