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Firefox crashes

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

maaltan
maaltan
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segfault crashes at startup .. the only output:

(firefox:1122): GLib-GObject-CRITICAL **: 13:53:33.274: g_object_ref: assertion 'object->ref_count > 0' failed ExceptionHandler::GenerateDump cloned child 1240 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

I am guessing that it cannot send the crash report because i get this after clicking submit:

Failed to open curl lib from binary, use libcurl.so instead

i am trying to upload a zip of the pending folder as an "image" here. im not sure it worked.

This occured when updating firefox using centos's yum repository (30ish to 60). i was not able to downgrade back to 30 which leaves me without a browser. The crash reports below are from a direct download from firefox (tar.bz2 file) and belong to firefox 67

segfault crashes at startup .. the only output: (firefox:1122): GLib-GObject-CRITICAL **: 13:53:33.274: g_object_ref: assertion 'object->ref_count > 0' failed ExceptionHandler::GenerateDump cloned child 1240 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... I am guessing that it cannot send the crash report because i get this after clicking submit: Failed to open curl lib from binary, use libcurl.so instead i am trying to upload a zip of the pending folder as an "image" here. im not sure it worked. This occured when updating firefox using centos's yum repository (30ish to 60). i was not able to downgrade back to 30 which leaves me without a browser. The crash reports below are from a direct download from firefox (tar.bz2 file) and belong to firefox 67

All Replies (3)

FredMcD
FredMcD
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Are you talking about Firefox crashing, the computer crashing, or something else?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Some of your crash reports weren’t sent to the Mozilla Servers.

maaltan
maaltan Question owner
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As mentioned in original post, firefox is crashing with a segfault at startup with almost no messages. there is no way to see about:crashes

Although the crash monitor pops up asking to submit reports, it is unable to because of another issue with libcurl (i have the newest available libcurl in centos 7 and it is in the library path)

Since it seems I cannot attach the reports, I'm not sure what to do.

I was able to get something to work by manually installing firefox 46. Firefox 55 crashes with same behavior mentioned above.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you verify that you meet the Firefox System Requirements?