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ver 6.5.1 passwords listed in manager..but not recognized in sending (not using any cleaner software)

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  • Last reply by ForBruce

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I have thunderbird version 60.5.1 (32 bit) . I use password manager.

In password manager you can see the passwords listed for every account . They are never lost , Cleaned or removed in any way . ( not using any automated cleaner software )

But some times the program asks me again for a password to send; when it is the same password as the password that is currently stored and clearly visible in password manager; and was never removed or lost.

( note was previously using windows live mail and never had this problem using all the same e-mail servers---- so therefore the problem must be with thunderbird)

I have thunderbird version 60.5.1 (32 bit) . I use password manager. In password manager you can see the passwords listed for every account . They are never lost , Cleaned or removed in any way . ( not using any automated cleaner software ) But some times the program asks me again for a password to send; when it is the same password as the password that is currently stored and clearly visible in password manager; and was never removed or lost. ( note was previously using windows live mail and never had this problem using all the same e-mail servers---- so therefore the problem must be with thunderbird)
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Matt modificouno o

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ForBruce said

ok..what i will do is set (outgoing only) 1 account to ---------------none ...password transmitted insecurely 1 account to -------------startTLS-------normal password and i will see which one gives trouble asking me for password (even though all are still remembered in password manager)

3/2/19 UPDATE...all these settings work perfectly. either one has not asked me for more passwords and i now also get "RETURN RECEIPTS"

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Earthlink is one of the few providers to require Encrypted password authentication. Do you have that setting? Also, some security/AV programs might interfere with passwords if you have them scanning email folders and connections.

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sfhowes said

Earthlink is one of the few providers to require Encrypted password authentication. Do you have that setting? Also, some security/AV programs might interfere with passwords if you have them scanning email folders and connections.

i am using startTLS ---encrypted password for outgoing

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ForBruce said

sfhowes said
Earthlink is one of the few providers to require Encrypted password authentication. Do you have that setting? Also, some security/AV programs might interfere with passwords if you have them scanning email folders and connections.

i am using startTLS ---encrypted password for outgoing

using avast..not scanning outgoing email..using also Malwarebytes but that works only on chrome

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Their instructions also suggest (for Outlook) connection security = none, for the outgoing server on port 587, in which case authentication = password, transmitted insecurely.

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i have changed my outgoing password from "Encrypted password" to now "NORMAL PASSWORD"

note: the problem is only in sending --not receiving

i will try this setting for a day or so

as you can see in the screen shot attached i can either use "encrypted password " or "Normal password" these are the only ones that work

ForBruce modificouno o

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If you set the connection security to none, then type in port 587, the authentication has a 'password, transmitted insecurely' option.

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ok..what i will do is set (outgoing only) 1 account to ---------------none ...password transmitted insecurely

1 account to -------------startTLS-------normal password

and i will see which one gives trouble asking me for password (even though all are still remembered in password manager)

more options

Chosen Solution

ForBruce said

ok..what i will do is set (outgoing only) 1 account to ---------------none ...password transmitted insecurely 1 account to -------------startTLS-------normal password and i will see which one gives trouble asking me for password (even though all are still remembered in password manager)

3/2/19 UPDATE...all these settings work perfectly. either one has not asked me for more passwords and i now also get "RETURN RECEIPTS"