Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird makes new folders without authorization (using pipe symbol)

  • 2 respostas
  • 1 has this problem
  • 8 views
  • Last reply by sfhowes

more options

Hello, I was playing around with new message filters and reorganizing my messages. After making a new filter thunderbird started making new folders that I've previously deleted. Now I can't delete them, because after opening thunderbird folders still exist and even more, they multiply. I've tried deleting them, deleting old filters, running without them, making new ones - all to no avail. Did anybody had the same issue?

Hello, I was playing around with new message filters and reorganizing my messages. After making a new filter thunderbird started making new folders that I've previously deleted. Now I can't delete them, because after opening thunderbird folders still exist and even more, they multiply. I've tried deleting them, deleting old filters, running without them, making new ones - all to no avail. Did anybody had the same issue?

Wayne Mery modificouno o

All Replies (2)

more options

I think the root of your problem is using the pipe character, |, in folder names, which forces TB to create the folders with the 7b62... suffix.

http://kb.mozillazine.org/Folders_disappear_if_they_have_invalid_filename_characters