Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Inbox messages disappear.

  • 3 respostas
  • 1 has this problem
  • 1 view
  • Last reply by Matt

Lachie
Lachie
more options

I have the latest version of TB, and after a while, the messages I had in my inbox, are just 'no longer in the inbox', they have gone. I need to keep emails sometimes and I prefer to delete emails my self. How can this be sorted. Running Windows 10.

I have the latest version of TB, and after a while, the messages I had in my inbox, are just 'no longer in the inbox', they have gone. I need to keep emails sometimes and I prefer to delete emails my self. How can this be sorted. Running Windows 10.

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Disappearing_mail

Lachie
Lachie Question owner
more options

Thank you christ1, but this has not helped and I did check this out a couple of days ago, but appreciate your help.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.