Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Can't set up second email account does not like address or password

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

Jim120
Jim120
more options

One of my Email accounts stopped working. I was getting a message saying server error. My other email account works just fine using the same AT&T Email. I deleted the account that failed from Thunderbird and then tried to reinstall it. Now when Thunderbird try to verify the Email address and password it fails. If I use the AT&T.net website and log into this account the account works just Fine. I have used both of these Email accounts in Thunderbird for about a year until today. Both on my computers are doing the same failure. Thanks Jim D

One of my Email accounts stopped working. I was getting a message saying server error. My other email account works just fine using the same AT&T Email. I deleted the account that failed from Thunderbird and then tried to reinstall it. Now when Thunderbird try to verify the Email address and password it fails. If I use the AT&T.net website and log into this account the account works just Fine. I have used both of these Email accounts in Thunderbird for about a year until today. Both on my computers are doing the same failure. Thanks Jim D

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Did you create a secure mail key for the account?

https://support.mozilla.org/en-US/questions/1225036