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Can't check account settings

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by Solong_2286

Solong_2286
Solong_2286
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I need to check that my account settings are correct since my ISP changed some parameters a little while back and now some of my e-mails are being lost. When I call up the Account Setting pane, if I click on something like "Server Settings" I always get an error message which says "An account with this name already exists. Please enter a different account name." I don't want a different account, I want to check the settings on my own account. What am I doing wrong

I need to check that my account settings are correct since my ISP changed some parameters a little while back and now some of my e-mails are being lost. When I call up the Account Setting pane, if I click on something like "Server Settings" I always get an error message which says "An account with this name already exists. Please enter a different account name." I don't want a different account, I want to check the settings on my own account. What am I doing wrong

Chosen solution

You're using the same account name for more than one account. Make sure account names are unique.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

You're using the same account name for more than one account. Make sure account names are unique.

Solong_2286
Solong_2286 Question owner
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I'd not noticed that! So I was - not any more and now all sweetness and light. Thank you