I can't change my password
I am sorry to disturb you with this problem.
I INSIST: I WILL GLADLY, EAGERLY PAY YOU TO SOLVE THIS PROBLEM
THE GIST OF MY PROBLEM AT PRESENT: I am trying to change my password. When I try to, I am asked for a master password. However, I have no recollection of ever making a master password for either my ISP or Thunderbird.
FURTHER DISCUSSION AND BACKGROUND:
MY ISP, Time Warner/Spectrum advised me to change my password
I was advised that I would have to change my password for Thunderbird
I have been trying to do this for a long time but have not succeeded. I have already written to you about this. Toad Hall had been helping me and giving me good advice, but he Stopped returning my messages.
I will give you my last message to Toad Hall:
Question owner
First, I REALLY OWE YOU BIG TIME. IF YOU WANT MONEY, HOLLER
I found the image. It was there all along. Sorry.
I was able to get to the page in the image, I clicked on the three horizontal lines, went to options, went to security, went to passwords.
When I clicked on Saved Passwords, I was asked for my Master Password. I don't recall ever making a master password for either Time Warner or Thunderbird.
I tried my new password for Time Warner, but that did not work.
As I said in earlier e mails, I had to change my Time Warner Password, and now I believe I have to change my password, with Thunderbird so Thunderbird can work, again.
Sincerely,
David Gottfried
Chosen solution
Follow these instructions for clearing a forgotten master password. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password
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Chosen Solution
Follow these instructions for clearing a forgotten master password. https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password