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Firefox loads fine and i can get to websites, but whenever i click the menu button in the top right, it hangs and i have to kill the process

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  • Last reply by FredMcD

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the attached image is what the menu area looks like after i click it and it hangs, I've refreshed, and done clean re-installs of the softare

the attached image is what the menu area looks like after i click it and it hangs, I've refreshed, and done clean re-installs of the softare

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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?