cannot send mail ask for pasword then does not work
when i try to send an e-mail get asked for new password enter my actual password and it does not accept cannot get round this but i am receiving mails also i am using a new machine
when i try to send an e-mail get asked for new password enter my actual password and it does not accept cannot get round this but i am receiving mails also i am using a new machine
All Replies (2)
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
cannot get via hep to troubleshoot