Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Had to reinstall firefox but now can't retrievebookmarks

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

janeric
janeric
more options

Tried opening firefox got message: couldn't load XPcom so reinstalled firefox but all my bookmarks are missing; they are still on the compter in a file named Favourites*. How do I get them back onto the Firefox Start Page?

Tried opening firefox got message: couldn't load XPcom so reinstalled firefox but all my bookmarks are missing; they are still on the compter in a file named Favourites*. How do I get them back onto the Firefox Start Page?

All Replies (1)

FredMcD
FredMcD
more options

Firefox does not use a folder called Favorites. History and Bookmarks are stored in the places.sqlite file.

Your Firefox may have been reset. Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible