We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloads don't open and cannot go to file

  • 1 resposta
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

more options

No problem DOWNLOADING a file, but when I double click, NOTHING happens. Also, clicking on open file folder, nothing happens.

No problem DOWNLOADING a file, but when I double click, NOTHING happens. Also, clicking on open file folder, nothing happens.

All Replies (1)

more options

What type of files? All files? From any website, some, a few?

Deleting mimeTypes.rdf will reset all download actions to the default settings.

Type about:support< enter > in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.