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Messages not retaining read/replied-to marks

  • 1 resposta
  • 2 have this problem
  • 9 views
  • Last reply by sfhowes

ScottWFischer
ScottWFischer
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Since migrating to the atmail.com cloud email service, messages in Windows Thunderbird (45.6.0) are not maintaining the status of READ or REPLIED-TO. The message appears to be correctly marked as READ and then later we come back and it is UNREAD again. The same thing happens with REPLIED-TO messages, later showing no indication that it had been replied to.

Since migrating to the atmail.com cloud email service, messages in Windows Thunderbird (45.6.0) are not maintaining the status of READ or REPLIED-TO. The message appears to be correctly marked as READ and then later we come back and it is UNREAD again. The same thing happens with REPLIED-TO messages, later showing no indication that it had been replied to.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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I think this is not a problem with TB, but with the mail server. For example, I have accounts that display the replied-to icon some of the time, and other accounts that never fail to show it. When in doubt, right-click a message without the icon, Open Message In Conversation, to see if a reply was made.