Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox crash when priniting.

  • 1 resposta
  • 1 has this problem
  • 12 views
  • Last reply by FredMcD

giochivi
giochivi
more options

I am trying to print different type of pages and it crashes. I refreshed firefox to its original state, printing worked for a while, coming back today it does not work anymore. I get the same error (TAB crash) while generating the preview of the print. I did not change any settings or installed any extension/add on in the meantime. Again: it was not working, I did a refresh, it was working. Today, after just a reboot, it is not working anymore.

I am trying to print different type of pages and it crashes. I refreshed firefox to its original state, printing worked for a while, coming back today it does not work anymore. I get the same error (TAB crash) while generating the preview of the print. I did not change any settings or installed any extension/add on in the meantime. Again: it was not working, I did a refresh, it was working. Today, after just a reboot, it is not working anymore.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29