Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get email on some devices but no all. I want to go back to "square one". Will I lose my user name and passwords if I start new?

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by Matt

more options

I have made Thunderbird my default email. I keep getting messages "your mail server is not a IMAP4 server" or "enter your password " or security setting "OAuth2" instead of "normal password". What can I do? All I want is to send and receive emails on my tablet, desktop, and laptop devices. I am so confused now my only alternative may be to go back to stamps and envelopes. Help.

I have made Thunderbird my default email. I keep getting messages "your mail server is not a IMAP4 server" or "enter your password " or security setting "OAuth2" instead of "normal password". What can I do? All I want is to send and receive emails on my tablet, desktop, and laptop devices. I am so confused now my only alternative may be to go back to stamps and envelopes. Help.

All Replies (1)

more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.