Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My new tab page doesn't display the tiles and I cannot choose "show your top sites".

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

The new tabs page is set as "show blank page" and I cannot change it. Also my history of visited websites is activated. I've read all I could in the support provided but this case is not described.

The new tabs page is set as "show blank page" and I cannot change it. Also my history of visited websites is activated. I've read all I could in the support provided but this case is not described.

All Replies (1)

more options

Do all browser.newtabpage.* prefs have the default value if you check them on the about:config page?

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Paste browser.newtabpage.* in the search bar at the top of the about:config page.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window