My yahoo mail contacts disappear with FF but not IE??
This problem started today. I can access my contact list (100+) via IE but not FF, what changed since yesterday? The restore funcrtion just hangs & no restore dates appear.
All Replies (8)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe websites. Are there any problems?
Then restart.
Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.
Flash Player Version: 21.0.0.242 Flash Player (Linux) Version 11.2.202.621
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.
See if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
I am still using Win XP which limits my choices. Can you tell me what they are? I mostly use FF as my browser.
Have you done the above?
I've tried some of those before but had trouble because of XP. I'm not a techie so it makes a mess I can't. I just tried yahoo mail again & could access my contacts but my mails was a mess with many deleted email turning up in my inbox again. Yahoo must be fiddling again ;o(
I don't use Yahoo mail. I've called the big guys to help you. Good luck.
You've called the big guys?? who?
Those who know more then I.