Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Can't access make changes to email accounts in account settings Thunderbird 45.1.0

  • 1 resposta
  • 6 have this problem
  • 4 views
  • Last reply by Zenos

boxndice
boxndice
more options

I have six email accounts in the account settings. I cannot access any of the accounts to change or remove them. If I click on the name of an account or any of the subfolders of the account in question e.g. server settings, copies and folders etc. then a box comes up that says "An account with this name already exists. Please enter a different account name" . Help because I need to remove three email accounts. I have Windows 7 operating system on my PC.

I have six email accounts in the account settings. I cannot access any of the accounts to change or remove them. If I click on the name of an account or any of the subfolders of the account in question e.g. server settings, copies and folders etc. then a box comes up that says "An account with this name already exists. Please enter a different account name" . Help because I need to remove three email accounts. I have Windows 7 operating system on my PC.
Capturas de pantalla anexas

All Replies (1)

Zenos
Zenos
more options

You have made life difficult for yourself. I can see two, possibly three accounts that, externally, appear to be identical. I'd have made them distinguishable by, for example, using the username as the account name.

I think I'd backup my profile (just in case things get worse), then open the Config Editor, (or close Thunderbird and manually edit prefs.js) , and change the account names to be unique. Then close/restart Thunderbird.

Zenos modificouno o