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Thunderbird 45 will not read address books

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  • 1 has this problem
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  • Last reply by Wayne Mery

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I have just upgraded Thunderbird to version 45. Email and calendar seem to be working fine, but the Address book part of the application seems not to be working. I can't get lists of address books or contacts. If I create a new address book it creates a new .mab file, but the address book window remains empty. Any help would be greatly appreciated.

I have just upgraded Thunderbird to version 45. Email and calendar seem to be working fine, but the Address book part of the application seems not to be working. I can't get lists of address books or contacts. If I create a new address book it creates a new .mab file, but the address book window remains empty. Any help would be greatly appreciated.
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I vaguely recall something like this being caused by an add-on. Does problem go away if you start Thunderbird in safe mode?

see https://support.mozilla.org/en-US/kb/safe-mode-thunderbird