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How do I get the Unified Junk folder to display messages in Sub Folders

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  • Last reply by Toad-Hall

R@RWH.+.com
R@RWH.+.com
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The top unfied Junk folder is always empty, although the Junk sub folder do contain junk messages. How do I get these messages to appear in the Unified Junk folder.

I have already tried the suggestions made for the Unified sent folder

The top unfied Junk folder is always empty, although the Junk sub folder do contain junk messages. How do I get these messages to appear in the Unified Junk folder. I have already tried the suggestions made for the Unified sent folder
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Chosen solution

Please confirm the following is selected:

Right click on the Unified Junk folder and select 'Properties'

Name = Junk on Unified Folders Select the folders to search: click on 'Choose' Make sure each account 'Junk' folder has a check in the box. click on OK

'Match all messages' should be selected. There should be nothing selected in the bottom section click on 'Update'

Report back on results.

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

Please confirm the following is selected:

Right click on the Unified Junk folder and select 'Properties'

Name = Junk on Unified Folders Select the folders to search: click on 'Choose' Make sure each account 'Junk' folder has a check in the box. click on OK

'Match all messages' should be selected. There should be nothing selected in the bottom section click on 'Update'

Report back on results.