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BitDefender made all my bookmarks disappear from my Bookmarks Toolbar

  • 6 respostas
  • 2 have this problem
  • 1 view
  • Last reply by kk3kk3

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My Bookmarks Toolbar is blank [pic - top] And when I try to add a new bookmark, it disappears after I close and open Firefox again

This happened on two computers after I did a OneClick Optimizer using BitDefender Total Security 2016 (Some things that came up include Firefox cache and Firefox cookies issues) [pic bottom left]

In Library (window) > All bookmarks > Bookmarks Toolbar .. all my bookmarks are there from before and after the OneClick Optimizer [pic - bottom right]

How do I make all my bookmarks appear back onto my Bookmarks Toolbar ?

My Bookmarks Toolbar is blank [pic - top] And when I try to add a new bookmark, it disappears after I close and open Firefox again This happened on two computers after I did a OneClick Optimizer using BitDefender Total Security 2016 (Some things that came up include Firefox cache and Firefox cookies issues) [pic bottom left] In Library (window) > All bookmarks > Bookmarks Toolbar .. all my bookmarks are there from before and after the OneClick Optimizer [pic - bottom right] How do I make all my bookmarks appear back onto my Bookmarks Toolbar ?

Chosen solution

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.

See also:


If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync (temporarily) while performing maintenance/repair efforts to the places.sqlite database.

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All Replies (6)

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Disable BitDefender, is the problem still there?

You have NVidia’s network access manager or Forceware Network Manager software installed. Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update

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I don't have NVIDIA ForceWare Multimedia application

I will try uninstalling BitDefender (I don't see a disable button)

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It didn't work Thank you though

FredMcD said

Disable BitDefender, is the problem still there? You have NVidia’s network access manager or Forceware Network Manager software installed. Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update
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Chosen Solution

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.

See also:


If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync (temporarily) while performing maintenance/repair efforts to the places.sqlite database.

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I think this worked > Places Maintenance extension Thank you !


cor-el said

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder. See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

If you use Sync then best is to disconnect Sync (temporarily) while performing maintenance/repair efforts to the places.sqlite database.

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Thank you all for your very quick responses

The Places Maintenance extension seemed to work for me