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I have adobe flash version 20.0r0. My browser just updated and now my flash will NOT work on any of my normal sites. How do i fix this?

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  • Last reply by FredMcD

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All game sites and facebook are showing me the flash crash screen. I have reset firefox twice and triple checked all settings. I have tried flash protected mode both on and off with the same results.

All game sites and facebook are showing me the flash crash screen. I have reset firefox twice and triple checked all settings. I have tried flash protected mode both on and off with the same results.

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Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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I have tried all of these and have reset Firefox 5 times now. Results have been the same. As soon as the page opens to a site, the flash crashes. All drivers are current within the last 24 hours. Hardware acceleration is off. Flash protected mode is off. The only thing i havent done is uninstall/reinstall firefox. Flash version is verified as 20.0.0.235.

Tagurit modificouno o

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I've called the big guys to help you. Good luck.