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Firefox blocks my own website: "This Connection Is Untrusted"

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  • 1 has this problem
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  • Last reply by Jazzerator

Jazzerator
Jazzerator
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I created a website, hosted at Wikispaces.com, which is locked. Only users that are granted access to the site by me are able to view my site. For 5 years I have not had a problem accessing this site; I use it daily while at work. Today I received the attached error message when I attempted to access this site. I'm able to access all other websites on Firefox. I do not have any add-ons that block sites or pop-ups. Firefox is not giving me an option to say this is a trusted site. How do I get it to let me access the site?

I created a website, hosted at Wikispaces.com, which is locked. Only users that are granted access to the site by me are able to view my site. For 5 years I have not had a problem accessing this site; I use it daily while at work. Today I received the attached error message when I attempted to access this site. I'm able to access all other websites on Firefox. I do not have any add-ons that block sites or pop-ups. Firefox is not giving me an option to say this is a trusted site. How do I get it to let me access the site?

Chosen solution

Unfortunately, your screen shot did not upload. You can attach the image to a reply to yourself: https://support.mozilla.org/questions/1099703#question-reply

If you copy the URL from Firefox's address bar to another browser's address bar and press Enter to load it, does that browser connect securely with objection?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Chosen Solution

Unfortunately, your screen shot did not upload. You can attach the image to a reply to yourself: https://support.mozilla.org/questions/1099703#question-reply

If you copy the URL from Firefox's address bar to another browser's address bar and press Enter to load it, does that browser connect securely with objection?

Jazzerator
Jazzerator Question owner
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Sorry, here is the screen shot of the error message. I know I can open the website in another browser, however, all my bookmarks and tabs are in Firefox. I'd have to either switch everything over to Chrome or completely change my workflow.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Jazzerator said

I know I can open the website in another browser, however, all my bookmarks and tabs are in Firefox.

This is a test to see whether this issue is unique to Firefox. This is only a test.

When I try that address and expand the Technical Details section of the page, I get this:

session.wikispaces.com uses an invalid security certificate.

The certificate expired on Saturday, November 07, 2015 6:10 AM. The current time is Friday, December 18, 2015 10:15 AM.

(Error code: sec_error_expired_certificate)

Same for you?

However, after I visit the main page -- which takes quite a while to load --

https://www.wikispaces.com/

-- when I go back to

https://session.wikispaces.com/

I no longer get a certificate error, instead I get redirected to

http://www.wikispaces.com/site/error

which might be because I don't have the right cookies?? Not sure what's going on with that server.

Jazzerator
Jazzerator Question owner
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Sorry everyone, I didn't realize I hadn't responded. The issue was indeed a server issue on the part of the website host.