Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Thunderbird has started refusing to open emails, unless I open them in a new window. Why?

  • 3 respostas
  • 1 has this problem
  • 7 views
  • Last reply by godzillozzy

godzillozzy
godzillozzy
more options

Recently Moz Thunderbird has started refusing to open emails when I click on them, or links within emails...eg on an order, all complete but last step, which T'bird refuses to open. I am running XP (Yair I know) ...I have had Norton knock out Mozilla runtime several times recently, and have as a result had to re-install Firefox and T'bird on several occasions.

Any solution resulting in T'bird's customary reliability being restored welcomed.

Recently Moz Thunderbird has started refusing to open emails when I click on them, or links within emails...eg on an order, all complete but last step, which T'bird refuses to open. I am running XP (Yair I know) ...I have had Norton knock out Mozilla runtime several times recently, and have as a result had to re-install Firefox and T'bird on several occasions. Any solution resulting in T'bird's customary reliability being restored welcomed.

Chosen solution

godzillozzy, is it fixed?

Ler a resposta no contexto 👍 0

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try safe mode (Hold shift while you start Thunderbird.)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

godzillozzy, is it fixed?

godzillozzy
godzillozzy Question owner
more options

Safe mode made no difference. I fully deleted T'bird and re-installed, (yet again) and so far all is working. This time I avoided all add-ons.