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Using 41.0 Windows 7 & Acrobat Pro X - error in printing to PDF reads "Cannot open this file - check correct path and file name given" Print to PDF works in IE.

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  • Last reply by BHM1974

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Using Firefox 41.0 Windows 7 just started getting the error "Cannot open this file. Please check that the correct path and file name are given." Can not even close the program through Task Manager - have to hard shut down. Checked Firefox for updates, refreshed Acrobat Pro X. Used the exact same file/source and Print to PDF works fine In IE. Have always printed to PDF from within Firefox prior to this.

Using Firefox 41.0 Windows 7 just started getting the error "Cannot open this file. Please check that the correct path and file name are given." Can not even close the program through Task Manager - have to hard shut down. Checked Firefox for updates, refreshed Acrobat Pro X. Used the exact same file/source and Print to PDF works fine In IE. Have always printed to PDF from within Firefox prior to this.

Chosen solution

guigs said

Try resetting the printing feature or printing from another reader:

As one of several things done to resolve the issue, the settings were checked. The issue has resolved itself and I am not sure what actually was the resolution. Following 8 hours of the system being turned off, the first attempt to print to pdf of the file in question, worked.

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Try resetting the printing feature or printing from another reader:

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Chosen Solution

guigs said

Try resetting the printing feature or printing from another reader:

As one of several things done to resolve the issue, the settings were checked. The issue has resolved itself and I am not sure what actually was the resolution. Following 8 hours of the system being turned off, the first attempt to print to pdf of the file in question, worked.