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how to remove master password when i never created one

  • 2 respostas
  • 1 has this problem
  • 39 views
  • Last reply by cor-el

rabbitbrr
rabbitbrr
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i keep getting asked to use my master password in fire fox, but i never set one. and i cannot uncheck the use master password box, how to fix this

i keep getting asked to use my master password in fire fox, but i never set one. and i cannot uncheck the use master password box, how to fix this

All Replies (2)

FredMcD
FredMcD
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Try these first;

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you do not remember the master password then look at this support article.

If using the chrome url (chrome://pippki/content/resetpassword.xul) doesn't work then delete the key3.db and logins.json files in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

You lose all stored passwords if you use the chrome URI or delete the key3.db and logins.json files to reset the Master Password.