Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Minimize, maximize and close buttons are blacked out

  • 2 respostas
  • 15 have this problem
  • 2 views
  • Last reply by bobbymo

bobbymo
bobbymo
more options

I have been having a problem with Firefox and I am wondering if you can help me. I am using Windows 7.

I have version Firefox 38.0.5. The desktop icon has a shield like it needs to update and it

always opens the user account control box. When Firefox is open the minimize,

maximize and close buttons are blacked out in a black rectangle. The buttons still

work but I have to guess where they are. I did a full uninstall and removed the

remaining files and reinstalled from scratch. It did not help. Do you have any

suggestions?

I have been having a problem with Firefox and I am wondering if you can help me. I am using Windows 7. I have version Firefox 38.0.5. The desktop icon has a shield like it needs to update and it always opens the user account control box. When Firefox is open the minimize, maximize and close buttons are blacked out in a black rectangle. The buttons still work but I have to guess where they are. I did a full uninstall and removed the remaining files and reinstalled from scratch. It did not help. Do you have any suggestions?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to create a new desktop shortcut?

Check that Firefox isn't set to run as Administrator. Right-click the Firefox desktop shortcut and choose "Properties". Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).

If you use a non standard windows theme or made other appearance changes then try to revert those changes and use a (different) standard theme or Windows wallpaper.

  • Control Panel > Personalization > Theme & Window Color and Appearance

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

bobbymo
bobbymo Question owner
more options

bobbymo said

I have been having a problem with Firefox and I am wondering if you can help me. I am using Windows 7. I have version Firefox 38.0.5. The desktop icon has a shield like it needs to update and it always opens the user account control box. When Firefox is open the minimize, maximize and close buttons are blacked out in a black rectangle. The buttons still work but I have to guess where they are. I did a full uninstall and removed the remaining files and reinstalled from scratch. It did not help. Do you have any suggestions?

Thanks Cor-el, I will try them

bobbymo modificouno o