Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

WHAT IS THE SYMBOL THAT LOOKS LIKE A TEARDROP?

  • 4 respostas
  • 2 have this problem
  • 3 views
  • Last reply by Ranger88

Ranger88
Ranger88
more options

This symbol appears in the column between "Size" and "Subject, and shows as Orange in colour. I have a junk message with this flag, which I cannot delete from my "All Mail" folder, even though I have taken the steps to delete the trash folder (in case it was corrupt). Can I remove the symbol or is it set by the sender, and If I can, will this allow me to delete the email?

This symbol appears in the column between "Size" and "Subject, and shows as Orange in colour. I have a junk message with this flag, which I cannot delete from my "All Mail" folder, even though I have taken the steps to delete the trash folder (in case it was corrupt). Can I remove the symbol or is it set by the sender, and If I can, will this allow me to delete the email?

Chosen solution

I'd suggest you forget about and ignore the "All Mail" folder. This is an artefact of the way googlemail internally manges your email. You don't, by and large, need to see or work with the All Mail folder.

Unsubscribe it in Thunderbird. Most nearly everything you can see in All Mail will be visible in Thunderbird in whatever folder is appropriate.

People who attempt to directly manipulate All Mail often come here telling us all their mail has disappeared, having not understood it is a raw view of their entire mail store.

https://support.google.com/mail/answer/78892?hl=en https://support.google.com/mail/answer/82367?hl=en

Ler a resposta no contexto 👍 2

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I always thought it looked like the head of a burning match... I think it indicates that Thunderbird suspects the message of being junk mail.

I can't think of any reason that this flag would prevent you from deleting the message. If you right-click and Mark as Junk, does that do anything? (Maybe you already did that.)

Are you using Thunderbird to access your Gmail account using an IMAP connection? If so, do you have the same difficulty deleting it on the server side?

Ranger88
Ranger88 Question owner
more options

Thanks, jscher, for your reply. Yes, I did try marbling it as junk, but it still kept coming back when I deleted it. In fact the mess age was automatically sent to the Junk folder wh en it came in, ang I was. Able to delete it from there. The problem was getting rid of it from the "all mail" folder. I do use Thunderbird to access Gmail, but this wasn't in a Gmail a count.

Now for the good (and da mined frustrating) news: I have been able to delete the message this morning!

Thanks again

Zenos
Zenos
more options

Chosen Solution

I'd suggest you forget about and ignore the "All Mail" folder. This is an artefact of the way googlemail internally manges your email. You don't, by and large, need to see or work with the All Mail folder.

Unsubscribe it in Thunderbird. Most nearly everything you can see in All Mail will be visible in Thunderbird in whatever folder is appropriate.

People who attempt to directly manipulate All Mail often come here telling us all their mail has disappeared, having not understood it is a raw view of their entire mail store.

https://support.google.com/mail/answer/78892?hl=en https://support.google.com/mail/answer/82367?hl=en

Ranger88
Ranger88 Question owner
more options

Thanks for the suggestion - I'll take your advice.