Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After the 36.0 FF Update, my AOL Mail is messed up. Cannot Open/send, and overall display is messed up.

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by guigs

more options

My e-mails show, but the normal options do not. Open/Move/delete etc. I can R. click one and the options show in a drop down list, I click Open, the screen clears, but the e-mail does not open. The advertising on the right side is also gone. I can go to IE then Mail.AOL.com and all is back to normal. Thanks!

My e-mails show, but the normal options do not. Open/Move/delete etc. I can R. click one and the options show in a drop down list, I click Open, the screen clears, but the e-mail does not open. The advertising on the right side is also gone. I can go to IE then Mail.AOL.com and all is back to normal. Thanks!

All Replies (1)

more options

Sometimes after updating Firefox websites can be blocked by Firewalls or Antiviruses. Even though it looks like the extension is inactive, troubleshooting what might be preventing aol from making connections may be work investigating.

Please also consider clearing the cache for the website to request a fresh login cookie.