Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

unable to type master password

  • 2 respostas
  • 5 have this problem
  • 6 views
  • Last reply by Fyrbeast

Fyrbeast
Fyrbeast
more options

I recently set my T-bird up with a master password. It worked fine up until 2 days ago...I went to check my email, the box came up and the cursor was flashing. However, it would not let me type in the password...I tried to deactivate it. It asked me to type the password in, but it wouldn't let me type it in.

I have uninstalled and reinstalled the program to no avail. I checked the forums and they said to go to TOOLS>ERROR CONSOLE. I did that and it opened up a menu.... I was supposed to type in the following 

openDialog("chrome://pippki/content/resetpassword.xul")

It wouldn't let me type it in or even cut and paste it. Any help would be appreciated.

Thanks Dave

I recently set my T-bird up with a master password. It worked fine up until 2 days ago...I went to check my email, the box came up and the cursor was flashing. However, it would not let me type in the password...I tried to deactivate it. It asked me to type the password in, but it wouldn't let me type it in. I have uninstalled and reinstalled the program to no avail. I checked the forums and they said to go to TOOLS>ERROR CONSOLE. I did that and it opened up a menu.... I was supposed to type in the following openDialog("chrome://pippki/content/resetpassword.xul") It wouldn't let me type it in or even cut and paste it. Any help would be appreciated. Thanks Dave

Chosen solution

In 'Tools' > 'Error Console' At the top where it says 'Code', you enter :

  • openDialog("chrome://pippki/content/resetpassword.xul")

you can use right click > paste in this text entry area.

You cannot add type or paste into the lower section which only contains the actual errors listed. then to the right click on 'Evaluate' button.

Have you tried the method to remove master password? 'Tools' > 'Options' > 'Security' > 'Passwords' tab select; 'Use a Master Password' option. click on 'Change Master Password' button

Ler a resposta no contexto 👍 4

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

In 'Tools' > 'Error Console' At the top where it says 'Code', you enter :

  • openDialog("chrome://pippki/content/resetpassword.xul")

you can use right click > paste in this text entry area.

You cannot add type or paste into the lower section which only contains the actual errors listed. then to the right click on 'Evaluate' button.

Have you tried the method to remove master password? 'Tools' > 'Options' > 'Security' > 'Passwords' tab select; 'Use a Master Password' option. click on 'Change Master Password' button

Fyrbeast
Fyrbeast Question owner
more options

I had not tried to change the password.....I did that and it worked I was able to type in the dialog box.

Thank You