Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Get message "Error creating account: Incoming server already exists."

  • 1 resposta
  • 5 have this problem
  • 21 views
  • Last reply by Barrie Avis

ScottNH
ScottNH
more options

trying to set up new IMAP account and get message "Error creating account: Incoming server already exists." Changed settings manually, but same error message.

trying to set up new IMAP account and get message "Error creating account: Incoming server already exists." Changed settings manually, but same error message.

All Replies (1)

Barrie Avis
Barrie Avis
more options

ScottNH said

trying to set up new IMAP account and get message "Error creating account: Incoming server already exists." Changed settings manually, but same error message.

I have been getting this too (for the last two days - on at least a dozen tries). I am Running Win7 and already have three POP accounts. All definitely have the incoming server pop.googlemail.com

I wanted to add a new IMAP account, so in T'Bird 

    Tools.... Account Settings
    Account Actions ..... Add Mail Account

Filled in 

      my name, 
      the email address ([email protected] - and in gmail this mail account                              
                     was created as IMAP), 
      password    (with a tick to remember this) 
       ... continue

and it then detected the mail setup as IMAP, 

      Incoming :  IMAP, imap.googlemail.com , SSL
      Outgoing : SMTP, smtp.googlemail.com , SSL
      Username: [email protected]

but when I then clicked on Done 

    it said Error Creating Account - Incoming server already exists.

And if I then clicked on OK followed by Manual Config, it then showed in the Mail Account Setup 

 Incoming: IMAP imap.googlemail.com  993   SSL/TLS  Normal Password

and again if I then clicked Done it gave the same error message as before. (and I have screenshots to support all of this).

But I do not know if someone has been working on a fix to T'Bird or googlemail, because just now when I did it yet again in order to make a final check that what I have been writing here is correct , this time I did NOT get the error message and the new account has been setup!!!!!

So do others find this has now been cleared too?