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Why is the "Delete" and "Junk" buttons repleased with the "Archive" button (Only for one of the accounts)?

  • 2 respostas
  • 1 has this problem
  • 11 views
  • Last reply by ayse.turak

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Hello,

I must have changed a setting, so that the "Delete" and "Junk" buttons above the mail pane have disappeared, and an "Archive" button has appeared instead. This is true only for my mail through Gmail (IMAP), but when i open a mail from my other account (POP), i still see the "Delete" and "Junk" buttons.

How can I fix this?

Thanks in advance Ayse

Hello, I must have changed a setting, so that the "Delete" and "Junk" buttons above the mail pane have disappeared, and an "Archive" button has appeared instead. This is true only for my mail through Gmail (IMAP), but when i open a mail from my other account (POP), i still see the "Delete" and "Junk" buttons. How can I fix this? Thanks in advance Ayse

Chosen solution

Try this:

Select an email that does not show all the correct buttons in the header information section above the actual message.

right click on the blank area just above 'Other Actions', you should get a popup saying 'Customise'. click on 'Customise' a new window opens. you can drag items onto that header area, but I would suggest you click on 'Restore Default Set' button and then clickon 'Done' button.

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Chosen Solution

Try this:

Select an email that does not show all the correct buttons in the header information section above the actual message.

right click on the blank area just above 'Other Actions', you should get a popup saying 'Customise'. click on 'Customise' a new window opens. you can drag items onto that header area, but I would suggest you click on 'Restore Default Set' button and then clickon 'Done' button.

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Thank you very much.

This was helpful information. I think the problem was caused by an add-on called "gmail buttons". But this "secrete" customize option has revealed buttons which i will find usefull.