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Failure to launch after upgrade to 34.0.5

  • 3 respostas
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

JerryHElkGrove
JerryHElkGrove
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Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

All Replies (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

JerryHElkGrove
JerryHElkGrove Question owner
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I finally figured out that the problem is with 34.0.5 and my machine. When I removed the auto update and installed 33.1.1 things work fine. Just have to be sure that I don't try the 34 update. With 34.0.5 the Safe Mode will not even work.

FredMcD
FredMcD
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I once had an issue. After an update, Firefox had no access to the web at all. But other programs were working fine. I started doing the normal diagnostic things. No joy. So I thru everything. I finally discovered the problem. Somehow, during the update, my proxy setting was changed from No Proxy. After I changed it back, FF was back on the web.