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Files I download through Firefox delete themselves

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  • Last reply by cor-el

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Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Chosen solution

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.

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Chosen Solution

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.